Privacy Policy for Auto Ninjas
Effective Date: September 23, 2025
Auto Ninjas ("we," "us," or "our") operates the website autoninjas.com (the "Website"). We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or use our services, including our online car leasing and vehicle buying/selling solutions. By using our Website or services, you agree to the terms of this Privacy Policy.
Please note that this Privacy Policy does not apply to information collected by third parties, such as our dealership partners, once your information is shared with them as described below.
Information We Collect
We collect information that you provide directly to us, as well as information collected automatically when you interact with our Website. The types of information we may collect include:
Personal Information
- Contact details: Name, email address, phone number, mailing address, and zip code.
- Financial and credit information: Credit score (provided voluntarily for personalized lease quotes), payment information (if applicable for transactions), and other financial details required for leasing or selling vehicles.
- Vehicle-related information: Vehicle Identification Number (VIN), mileage, condition, make, model, year, and other details about your current or desired vehicle.
- Documents: Any required documents submitted for lease finalization, such as driver's license, proof of insurance, or income verification.
- Other information: Any additional details you provide during consultations, quote requests, or when using our Ninja Calculator tool.
Automatically Collected Information
- Device and usage data: IP address, browser type, operating system, pages visited, time and date of visits, and other similar data.
- Cookies and tracking technologies: We may use cookies, web beacons, and similar technologies to collect information about your browsing behavior, preferences, and interactions with our Website. This helps us improve our services and provide personalized experiences. You can manage cookie preferences through your browser settings.
We do not knowingly collect personal information from children under 13 years of age. If we learn that we have collected such information, we will delete it promptly.
How We Collect Your Information
We collect information in the following ways:
- Directly from you: When you submit forms for lease quotes, vehicle sales offers, document uploads, or consultations with our Lease Ninjas experts.
- Automatically: Through cookies, server logs, and other tracking tools as you navigate our Website.
- From third parties: We may receive information from credit reporting agencies (with your consent) or other sources to generate accurate quotes.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide and improve our services, such as generating personalized lease quotes, instant vehicle offers, and facilitating vehicle transactions.
- To communicate with you, including responding to inquiries, providing updates on your requests, and sending promotional materials (with your consent where required).
- To process transactions, including coordinating deliveries, pickups, and payments.
- To analyze Website usage and enhance user experience.
- To comply with legal obligations, prevent fraud, and enforce our terms of service.
- For internal business purposes, such as data analysis and research.
Sharing Your Information
We value your privacy and do not sell your personal information to third parties. However, we may share your information in the following circumstances:
- With our dealership partners: When you retain our services to facilitate a purchase or lease of a vehicle, we share necessary customer information (such as contact details, credit information, vehicle preferences, and submitted documents) with third-party dealership partners. This sharing is limited to what is required to complete the transaction and is done solely to assist in the leasing or purchasing process.
- Service providers: We may share information with trusted third-party vendors who assist us in operating our Website and services, such as payment processors, IT providers, or analytics companies. These providers are contractually obligated to use your information only for the purposes we specify and to protect it appropriately.
- Legal requirements: We may disclose information if required by law, such as in response to a subpoena, court order, or government request, or to protect our rights, safety, or property.
- Business transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of the transaction.
We do not engage in the sale of personal information as defined under applicable privacy laws (e.g., CCPA in California).
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, such as:
- Access: Request details about the information we hold about you.
- Correction: Update inaccurate or incomplete information.
- Deletion: Request deletion of your information, subject to legal exceptions.
- Opt-out: Opt out of marketing communications or certain data sharing (though we do not sell data).
- Do Not Sell: As noted, we do not sell your information, but you can submit requests if applicable under laws like CCPA.
To exercise these rights, please contact us using the information in Section 10. We may need to verify your identity before processing requests.
Cookies and Tracking Technologies
We use cookies for essential functions (e.g., session management) and non-essential purposes (e.g., analytics and personalization). You can disable cookies in your browser, but this may limit Website functionality. We do not currently respond to "Do Not Track" signals.
International Data Transfers
If you are located outside the United States, note that your information will be transferred to and processed in the U.S., where data protection laws may differ from those in your jurisdiction. By using our services, you consent to this transfer.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review it periodically.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Auto Ninjas, LLC
2503 Del Prado Blvd S, Suite 404, Cape Coral, FL 33904
Email: help@autoninjas.com
Phone: (239) 397-4886